THE PROBLEM
A client calls about redoing their backyard. You visit the property, take measurements, and snap photos on your phone. Later that day, the client texts a new idea about adding a fire pit. Your crew sends specs for another project over WhatsApp. A different client emails new info about their front yard.
By the time you sit down to write the proposal, half the details are spread across texts, calls, photos, and emails. And you haven't even sent it to the client yet.
That's when things go wrong. The proposal goes out late. Details get missed. The price doesn't match what was discussed. And nobody can say for sure what was agreed to.
THE SOLUTION
Every site visit becomes a tracked project. Every project follows a clear path.
Every project's context is in one place
Estimates, site notes, and proposals all live with the job record. Nothing gets buried in texts or emails.
Always know who owns the next step
Each stage is clearly defined, so your team never has to guess where a project stands or what the next step is.
Keep proposals and scope changes moving
Internal reviews and client approvals happen at defined checkpoints, not in a back-and-forth text chain.
WORKFLOWS
Use a template or start fresh
Start with a template, customize it to match your process, or build your own from the ground up.
Add fields and owners
Collect the information you need at each step. Define who's responsible for reviews and decisions.
Run processes with full visibility
Each project moves through with full visibility. See status, history, and next actions at a glance.
PLATFORM
Build exactly what you need:
WHY HIWORK?
Landscaping Designers
Know exactly where every job stands. Assign, review, and track from site visit to sign-off.
Crew Leads & Field Teams
See what's assigned, what's approved, and what needs to happen next.
Owners & Partners
Every project has a paper trail. Site notes, proposals, changes, and sign-offs, all documented.
HiWork is engineered with industry best practices. Security and privacy are a core feature.
FEATURES
Client self-serve intake forms
Collect property details, project ideas, and photos before the first site visit, so every project starts with the context your team needs.
Keep approvals moving forward
Add review checkpoints for proposals and scope changes, so pricing and decisions get confirmed before the crew breaks ground.
Centralized client workspace
Site photos, measurements, proposals, scope changes, and sign-off documents all live next to the workflow steps and decisions.
Progress tracking and client visibility
See where each project stands and what's next, while clients check progress through the client portal.
FAQs
What is HiWork?
HiWork is a workflow platform. It's built for service teams that have outgrown spreadsheets and group chats but don't need complex enterprise field service software. You get structured steps, approvals, and visibility without the overhead.
Can I customize stages for different job types?
Yes. Create separate workflows for design-build, maintenance contracts, hardscape installs, or anything else. Each workflow has its own stages, required information, and approval steps.
Can clients submit information or sign off on proposals?
Yes. You can share a public link so clients submit their project request or review a proposal directly. Their submission moves the project to the next step automatically.
How do approvals work?
Each step can include approval logic. Reviewers approve, reject, or request changes. Decisions move the project forward, back, or down a different path, with a full record of what happened and why.
Does HiWork replace my landscaping estimating or scheduling software?
No. HiWork doesn't replace your estimating or scheduling tools. It adds structure to the process around your projects, including site visits, proposals, scope changes, and final sign-offs. Nothing gets missed as work moves forward. Instead of tracking projects across texts, calls, and spreadsheets, each project follows a clear set of steps. Information is captured as the work progresses, decisions are reviewed before moving forward, and everything stays connected to the project from start to finish. This gives your team a consistent way to manage work beyond scheduling, so every site visit turns into a completed, documented project.
Is HiWork only for landscaping companies?
Landscaping is just one example. Companies use HiWork to manage any process that involves moving people or information through steps, collecting documents, and getting approvals.